Do you offer free shipping?
Yes. Any order that totals $75 or more, before taxes and after discounts, qualifies for free standard flat rate shipping (2-9 business days).
Please Note: Alaska & Hawaii are excluded from free shipping.
How long does it take to process an order?
Orders can take between 1-3 business days (excluding weekends and holidays) to process and ship.
Orders may include multiple packages and can arrive at different times within the delivery window.
We are unable to relay delivery instructions to the carrier.
Please Note: Orders shipping to Alaska and Hawaii may take 4-6 weeks for delivery.
What carriers do you use for delivery?
We use USPS, FedEx, and SmartPost (the combination of FedEx and USPS).
What methods of shipping do you offer?
Flat Rate: Carrier is at our discretion, 2-9 business days (excluding weekends and holidays) for delivery.
FedEx Ground: 3-5 business days (excluding weekends and holidays) for delivery.
Free: Any orders that qualify for free shipment will be delivered via Flat Rate shipment.
Please Note: Alaska & Hawaii are excluded from free shipping.
Can I specifically request shipment via USPS?
No. We do not offer this as an option at this time. Currently, we ship via FedEx.
Can I ship to a freight forwarding company?
No. We do not ship to freight forwarding companies; no exceptions.
If in any case you happen to ship to a freight forwarding company, chemlcolguys is not responsible for any loss, damage or theft.
If I live in Hawaii or Alaska, what are my shipping options?
Hawaii and Alaska have their own shipping rate that you will see during check out.
Please Note: Orders shipping to Alaska and Hawaii may take 4-6 weeks for delivery.
*Or refer to Amazon for orders to Alaska or Hawaii.
The following products are excluded from shipping to AK & HI:
WAC232 | CARBON FORCE CERAMIC PROTECTIVE PAINT COATING SYSTEM
CLD30116 | HYDROVIEW CERAMIC GLASS CLEANER & COATING
WAC23316 | HYDROSPEED CERAMIC QUICK DETAILER
WAC23364 | HYDROSPEED CERAMIC QUICK DETAILER
WAC233 | HYDROSPEED CERAMIC QUICK DETAILER
WAC23516 | HYDROSPIN WHEEL & RIM CERAMIC COATING AND QUICK DETAILER
CWS21216 | HYDROSUDS HIGH-GLOSS HYPER FOAMING SIO2 CERAMIC CAR WASH SOAP
WAC22916 | HYDROSLICK INTENSE GLOSS SIO2 CERAMIC COATING HYPERWAX
WAC23016 | HYDROCHARGE HIGH-GLOSS HYDROPHOBIC SIO2 CERAMIC SPRAY COATING
SPI22616 | HYDROTHREAD CERAMIC FABRIC PROTECTANT & STAIN REPELLENT
SPI22716 | HYDROINTERIOR CERAMIC INTERIOR QUICK DETAILER (16 OZ)
HYG10216 | SEVENTYGEL HAND SANITIZER 70% ALCOHOL ANTISEPTIC GEL TOPICAL SOLUTION
HYG10204 | SEVENTYGEL HAND SANITIZER 70% ALCOHOL ANTISEPTIC GEL TOPICAL SOLUTION
HYG10004 | SEVENTYGEL HAND SANITIZER 70% ALCOHOL ANTISEPTIC GEL TOPICAL SOLUTION
HYG10516 | EIGHTYAID WILD PEAR SCENT HAND SANITIZER ALCOHOL ANTISEPTIC 80% TOPICAL SOLUTION (16 OZ)
HYG10116 | ONHAND ANTIBACTERIAL HAND SANITIZING SOAP (16OZ)
HYG10916 | HAND SANITIZING ESSENTIALS KIT (5 ITEMS)
EQP400 | ULTRA BRIGHT XL RECHARGEABLE DETAILING INSPECTION LED SLIM LIGHT
EQP401 | ULTRA BRIGHT RECHARGEABLE DETAILING INSPECTION DUAL LIGHT
TVDSPRAY100 | FACTORY FINISH TRIM COATING AND PROTECTANT
TVDSPRAY101 | NICE AND WET TIRE SHINE PROTECTIVE COATING
AIR_SPRAY_1 | BLACK ON BLACK INSTANT SHINE
Can I order internationally?
If you reside outside of the United States, please order through one of these locations:
Puerto Rico – Amazon.com
Asia – For Asia purchasing options please contact Anthony Lance: alance@chemicalguys.com
Please Note: Orders placed from an international IP address are subject to cancellation.
Do you ship to PO Boxes or APO addresses?
No. We do not offer shipping to PO boxes or APO addresses at this time.